How To Take Care Of Clients During Commercial Water Damage

Dealing with water damage in your home can be a pain. Dealing with water damage in your place of work can be scary, frustrating, and embarrassing. Depending on what your business is, you might have a lot of important client information or valuables that you are trusted to protect at all times. During a commercial water damage crisis, you need to work extra hard to protect your client’s interests. Here are some ways to protect your clients’ assets. 

Back Up Files

Something everyone should be doing whether they are a business person or not, is back up their files. If you have customer files or hard copies of documents, you should have backups upon backups. It can be devastating to lose important documents, so you should always scan hardcopies into your computer and back up to the cloud. Having an external hard drive is great as well, but backing up to the cloud is much more safe from potential commercial water damage. Your clients will be grateful that you worry about things like this and will give you more of their trust as a result.  

Secure A Temporary Space

If your commercial water damage issue is so bad that you cannot be working in your normal business space, it is necessary for you to set up shop in a temporary spot. Leasing out a whole other space can be a lot financially, but it can also be a huge loss to not work for the amount of time you have to be out of your regular business area. And your clients do expect you to go on working while repairs go on in your regular office. Once you have a consultation with a water damage restoration company like PRC Inc., and you know how long the repairs will be, contact a commercial realtor to help you find a temporary spot to lease. You may be able to get away with working from home for a few days if the water damage isn’t too extreme. 

Insurance

If your clients’ assets were physically in your business and were damaged in your commercial water damage crisis, then you might need to call your insurance. As a business owner, you should have a great insurance plan, but many people don’t know exactly what their insurance covers. It would be a good idea to read over your insurance plan now to see what kind of protection it offers you as well as your clients. With that in mind, you may want to consider updating your insurance or changing up contracts or waivers that you write up with your clients. 

When your home has water damage, you can just go live at the in-laws until it’s resolved. However, it is very different for commercial water damage. If your business has water damage, you will need to see to your clients’ needs before anything else, and all your decisions will need to take them into consideration.