Privacy Policy

Welcome to https://prcinc.com (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies concerning those users of the Site (“Visitors”) who visit without requesting services and Visitors who submit inquiries or register to use the various property restoration services offered by PRC Restoration Inc. (collectively, “Services”) (“Authorized Customers”).

“Personally Identifiable Information”

Refers to any information that can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, and email address. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic tracking information not connected to an identified individual.

 

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers who request project assessments: the name, email address, phone number, and physical property address.

 

What organizations are collecting the information?

In addition to our direct collection of information, our third-party advertising partners (specifically Google Ads and Yelp, as well as Facebook and Instagram which we may utilize for future marketing) may deploy cookies and tracking pixels to analyze traffic, optimize our local ad campaigns, and measure conversion success. We do not sell your personal data to these or any other third parties.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, make appropriate local service offerings, and fulfill service requests for property cleanup and restoration. We may use Personally Identifiable Information to contact Visitors and Authorized Customers in direct response to specific inquiries or to provide requested estimates and project updates.

With whom may the information be shared?

We do not sell, rent, or trade your personal information with anyone. We do not share your Personally Identifiable Information with third parties except as strictly necessary to execute our digital marketing and advertising measurement strategies (such as tracking a conversion from a Google Ads or Yelp ad campaign). We offer the opportunity to “opt-out” of receiving any future promotional updates by contacting us at info@prcrestoration.com.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by PRC Restoration Inc. is securely stored and is not accessible to third parties or unauthorized employees of PRC Restoration Inc. except for use as indicated above.

What choices are available to Visitors regarding the information's collection, use, and distribution?

Visitors and Authorized Customers may opt-out of receiving unsolicited communication from us by responding to emails as instructed, or by contacting us directly at info@prcrestoration.com.

Cookies & Advertising Tracking

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

We use cookies to analyze user behavior, protect site security, and optimize our advertising campaigns on Google and Yelp. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://prcinc.com, with the drawback that certain features of the website may not function perfectly without the aid of cookies.

How does PRC Restoration Inc. use login information?

PRC Restoration Inc. uses standard server log information, including, but not limited to, IP addresses, ISPs, browser types, pages visited, and the date and time of a visit to analyze operational traffic trends, administer the Site, and ensure structural security.

How does the Site keep Personally Identifiable Information secure?

Our technical security protocols ensure that Personally Identifiable Information is only accessible to a limited number of qualified employees who require access to fulfill your local service requests. We regularly audit our security systems. While we take standard commercial measures to maintain a secure site, digital communications and databases are subject to technical errors or interference, and we maintain standard security safeguards to protect your data.

How can Visitors correct any inaccuracies or delete personal data?

Visitors and Authorized Customers may contact us at any time to update, verify, or deactivate their Personally Identifiable Information by emailing info@prcrestoration.com. An individual who requests to have their information deactivated will have their profile functionally removed from active databases, and we will not transfer or use that information in any way moving forward.

Your Rights

Depending on your jurisdiction, you maintain summarized rights under data protection frameworks, including:

• The right to access your data

• The right to rectification of errors

• The right to erasure (the right to be forgotten)

• The right to restrict or object to data processing

• The right to withdraw your consent

Children’s Privacy

Our Services do not address anyone under the age of 18 years, and we do not knowingly collect personally identifiable information from children. If we discover that a minor under 18 has provided personal information, it will be purged from our systems immediately.

Compliance With Laws

We will disclose Personally Identifiable Information only when legally required to do so in order to comply with a valid court order, subpoena, or an official request from a law enforcement agency, or when reasonably necessary to protect the immediate safety of our clients and staff.

Links

https://prcinc.com may contain links to other local resources or platforms. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of those destination sites, as their specific privacy policies may differ from ours.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@prcrestoration.com